Category Archives: Uncategorized
If We Ran WMATA, We’d Turn Special Announcements Into Conversation Hubs
Today, when I jumped on the metro at Judiciary Sq, I should have known something was up when the doors just remained open and we didn’t move. Finally after a few minutes we started moving and the announcement came on … Continue reading
If we ran Pizza Hut, we’d adapt to the 21st century better
Well it took 20 years but I finally had a bad experience with Pizza Hut. And it happened when we tried to venture out our usual method for ordering. Usually we phone in an order but this time we used … Continue reading
If we ran E-ZPass Maryland, we wouldn’t fine $25 per violation
If you pay a credit card late, you could be looking at.. what is it $40 fee? I don’t know if the credit card fees are still ridiculous, but even then, at the least, you would just be dealing with … Continue reading
If We Ran A Health/Dental Insurance Company, We’d Get Our Documentation In Order
Everytime I’m pestered (yes, pestered) by a company to go paper-less, I think to myself, is today the day I will finally start. And the answer is always no. The main reason is that until a proper “push” system is … Continue reading
If we ran Amazon, we’d make a more useful customer follow up
This morning I called Amazon to complain about my “The Avengers” Blu-ray not arriving yet. I pay extra for Amazon Prime so whenever something doesn’t arrive by the time it’s supposed to, I call and complain. The guy I spoke … Continue reading
If We Ran GroupMe, We Would Make the Following Changes to the New Website
GroupMe updated their site today but I wasn’t really happy with it. Luckily, they were responsive on twitter. Here is the conversation that happened. Shahryar: Trying out the new @groupme website. Please be good… please be good GroupMe: @Shahryar let … Continue reading
If We Ran Verizon, We’d Make Our Order Verification Message clearer
Last week I called Verizon and we worked out a package as follows: FIOS TV Prime HD – $74.99 HBO/Showtime – $11.99 + $16.99 – both free for 3 months HD Set-top Box – $9.99 – free for one year … Continue reading
If We Ran OPM, We Would Improve USAJOBS By Doing the Following:
For (all? many? most?) people looking for a Federal job, they will have to use the site usajobs The federal hiring process is usually considered to be annoying because of the KSA process but that’s getting better so now it’s … Continue reading
If we ran an airport (like Frankfurt’s for example), we would be more like Singapore’s Changi Airport
My vacation to Bali, Malaysia, and Singapore (from the U.S.) began on 2/24. I went from BWI to JFK to Frankfurt Airport to Singapore’s Changi Airport and finally to whatever Airport is in Bali. So far, of all the … Continue reading
If we ran a bank, we wouldn’t charge overdraft fees period
I got excited with the whole overdraft law that happened last year – until I learned (at least at Capital One) that the overdraft opt out only applies to daily “debit” purchases. This is something I never do, I only … Continue reading